Help Center

If you’re wondering how to find your shoe size, try the following:

• Place your foot on a piece of paper and mark the heel and the longest toe.
• Measure the distance between these two points in centimeters or inches.
• Refer to Ardur's size chart to find your shoe size based on your measurements.

Here are some factors to consider when you’re trying to find your shoe size:

• If you're between sizes, we recommend sizing up for comfort.
• Consider the type of shoe and activity. (Boots might require more room)
• Refer to our detailed size guide for additional tips.

Our shoes are designed with a standard sizing system. For the best fit:

• Compare your measurements to our size chart.
• If you already wear a similar style, order the same size.

Ardur shoes are crafted to offer a snug yet comfortable fit. We cater to standard widths, but certain styles may be more accommodating for wider or narrower feet. Check product descriptions for specifics.

• Store products in a cool, dry place away from direct sunlight.
• Use shoe trees to maintain their shape.

Use Magik Cleaning Premium Kit. Here are some directions to use:

1. Shake the cleanser and conditioner well and apply directly on the shoe.
2. Gently brush the shoe in one direction.
3. Apply a bit of cleanser to the brush and work on that area.
4. Shake the water-repellent protector well and spray an even coat 6.8 inches away from the shoe.
5. Let it dry completely before use. Reapply as needed.

Use our Magik Cleaning Premium Kit:

• The Ardur Premium Nubuck & Suede Cleaner Kit has everything you need to clean and protect your footwear.
• Our Suede Sneaker Cleaner is enhanced with a conditioner for a more effective revival of color and vibrancy.
• Includes soft Suede Shoe Brush and the Shoe Suede Cleaner Spray for effective stain removal.
• Includes Suede Protector Spray for waterproof, oil-proof, and stain-resistant protection.
• Each product is simple to apply. Just follow the easy steps for hassle-free cleaning.

• Rotate shoes regularly to allow them to air out.
• Use protective sprays to shield against stains and water.
• Replace worn-out insoles and outsoles when necessary.

• For leather: Clean with a damp cloth and condition regularly to prevent cracking.
• For suede: Use a suede brush to remove stains and a suede protector spray to repel water and dirt.

We offer:

• Standard Shipping: Affordable and reliable.
• Express Shipping: Faster delivery for an additional fee.
• Free shipping on orders above a specified amount. (Check Promotions)

• Standard shipping: Typically 3-7 business days.
• Express shipping: 1-3 business days.
• Delivery times may vary based on your location.

Once your order is shipped, you’ll receive a tracking link via email. You can also track your order through your Ardur account.