Sizing

1. How do I measure my shoe size?

If you’re wondering how to find your shoe size, try the following:

  • Place your foot on a piece of paper and mark the heel and the longest toe.
  • Measure the distance between these two points in centimeters or inches.
  • Refer to Ardur's size chart to find your shoe size based on your measurements.

2. How do I choose the right shoe size?

Here are some factors to consider when you’re trying to find your shoe size:

  • If you're between sizes, we recommend sizing up for comfort.
  • Consider the type of shoe and activity. (Boots might require more room)
  • Refer to our detailed size guide for additional tips.

3. How do I choose the right shoe size based on Ardur’s measurements?

Our shoes are designed with a standard sizing system. For the best fit:

  • Compare your measurements to our size chart.
  • If you already wear a similar style, order the same size.

4. Does Ardur’s shoe fit wide or narrow?

  • ⁠Ardur Shoes are designed to provide a snug yet comfortable fit.
  • Our shoes cater to standard foot widths.
  • Some styles are more suitable for wider or narrower feet.
  • Check product descriptions for detailed fit information.

Care & Maintenance

1. What are some shoe maintenance and shoe care tips I can follow?

  • Store products in a cool, dry place away from direct sunlight.
  • Use shoe trees to maintain their shape.

2. How should I clean my shoes?

Use Magik Cleaning Premium Kit. Here are some directions to use:

  1. Shake the cleanser and conditioner well and apply directly on the shoe.
  2. Gently brush the shoe in one direction.
  3. Apply a bit of cleanser to the brush and work on that area.
  4. Shake the water-repellent protector well and spray an even coat 6.8 inches away from the shoe.
  5. Let it dry completely before use. Reapply as needed.

3. What products do you recommend for shoe care?

Use our Magik Cleaning Premium Kit:

  • The Ardur Premium Nubuck & Suede Cleaner Kit has everything you need to clean and protect your footwear.
  • Our Suede Sneaker Cleaner is enhanced with a conditioner for a more effective revival of color and vibrancy.
  • Includes soft Suede Shoe Brush and the Shoe Suede Cleaner Spray for effective stain removal.
  • Includes Suede Protector Spray for waterproof, oil-proof, and stain-resistant protection.
  • Each product is simple to apply. Just follow the easy steps for hassle-free cleaning.

4. How can I extend the lifespan of my shoes?

  • Rotate shoes regularly to allow them to air out.
  • Use protective sprays to shield against stains and water.
  • Replace worn-out insoles and outsoles when necessary.

5. Are there special shoe care tips for leather or suede shoes?

  • For leather: Clean with a damp cloth and condition regularly to prevent cracking.
  • For suede: Use a suede brush to remove stains and a suede protector spray to repel water and dirt.

Shipping and Delivery

1. What shipping options are available?

We offer:

  • Standard Shipping: Affordable and reliable.
  • Express Shipping: Faster delivery for an additional fee.
  • Free shipping on orders above a specified amount. (Check Promotions)

2. How long does delivery take?

  • Standard shipping: Typically 3-7 business days.
  • Express shipping: 1-3 business days.
  • Delivery times may vary based on your location.

3. How can I track my order?

  • ⁠Once your order is shipped, you’ll receive a tracking link via email.
  • You can also track your order through your Ardor account.